PACIFIC ENERGY STRATEGIES LLC: A new interface for owners on Enphase

Thursday, February 20, 2014

A new interface for owners on Enphase

The following message is from Enphase

KEEP this NUMBER handy, it is hard to find. Enphase tech support 1-877-797-4743. It is probably best to call Enphase if you think you have an inverter out, or are getting warning type emails regarding inverters. They have proprietary methods of looking at your system that is very powerful. Plus, if you do need replacement parts under warranty, they are the only ones who can issue the RMA (return material authorization) and send out parts.

Enphase Tech Support 1-877-797-4743

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We're excited about the launch of MyEnlighten. MyEnlighten is now the default view for all new system owners. Existing array owners will continue to use Enlighten Manager until they choose to opt into MyEnlighten.

Installers and Integrators will continue to use Enlighten Manager. The following links will be very helpful moving forward.

For a high level summary of Enlighten Manager and MyEnlighten
http://enphase.com/enlighten/

The MyEnlighten Tutorial:
http://enphase.com/enlighten-help/training-center/

How to sign up for MyEnlighten now.
http://enphase.com/enlighten_content/myenlighten-beta/

After watching the MyEnlighten tutorial, if you have any questions please let me know.

Thanks for using Enphase Microinverters.

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Testimonial

“Because of the amount we save each month on our bill from having solar hot water I’m able to stay home from work. It’s the best investment we’ve ever made. It pays for itself very quickly and has reduced our electricity bill by half.”

Ann, Ewa Beach

“Our 16 panels and micro inverters have dropped our electricity bill by $250 a month. We have a 7500 square foot house and our goal is to get our bill down to zero. We will definitely use Pacific Energy again to expand our system. The tax credit process was simple and we can track how much electricity we produce. This investment has been worth it. Energy costs are only going to keep going up and it will take us around five years to recoup what we paid for our system. You can’t get that kind of return anywhere else.”

Mark, Waialua

“Our system has produced 6000kWh since May 2008. That’s around18kWh a day with 16 panels. I am very impressed with Pacific Energy and appreciate their service. Every time something needed to be done, they were here. The installation was also very fast. We now only pay the HECO service charge and generate all of our own electricity.”

John, Waianae

“Pacific Energy is a great company to work with. The quality is excellent and the installers were very professional. We have 20 panels with micro inverters. Our bill was previously $160-180 and now we only pay the $18 service charge and have 113kWh of credit.”

Glenn, Royal Kunia

Thanks for the ‘aftermarket service check’. The key information that we are both interested in is the system is working every bit as well as you said it would. I received my first (after solar panels) electric bill and it was the $18+ administration fee. The nice thing is the bill also reflected how many Kw of credits were generated last month. Not a huge amount, about 3 day’s work of credits based upon past historical use.

I’m really pleased with the system, the care with which your folks worked and the professional manner throughout the entire process.

I brag about the system and your company every chance I get and encourage neighbors and friends to contact you and either add to their systems or do a complete install.

I’m hoping after paying income tax I’ll be even more enthusiastic about the whole thing.

Place me in the very satisfied customer stack and being able to monitor the system, even when in Thailand or the Philippines gives a real sense of security. Great job!

Kap khun mahl krab, as is said in Thai. Thank you very much.

Chris, Ewa Beach

PACIFIC ENERGY STRATEGIES LLC

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Thursday, February 20, 2014

A new interface for owners on Enphase

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