Troubleshooting “Connecting” problem
If your Microinverter system is listed by Enphase as
“connecting” then something is wrong. It
should connect easily when the right elements are in place.
First questions
1 1)
Do you have the EMU and Bridge (the Bridge is a
pair of small repeaters or amplifiers which lets you plug in the EMU and one
Bridge electrically closer to the microinverters, while the other Bridge goes
by your computer router)
We show a wireless router above
since they are very common these days, but it doesn’t have to be wireless, and
in fact the EMU itself is NOT WIRELESS at all.
Wireless routers also have wired connections ports in the back, you need
to plug the EMU (or bridge) into a wired port on the router.
If you don’t have a router and
don’t plan on getting one, let us know by email at
and we will stop trying to get you
connected
3) After the EMU (and maybe the bridges) have been
plugged into the power for a while – then does the EMU say “+web” on it? If not, it means you are not connecting to
the web, and until you get it connected to the web, nothing will work on the
communications side. NOTE that it can
take some time for the EMU to “find” the router even after plugged directly in
(5 to 30 minutes would be normal). It can
take the Bridge even longer to find the Web even when plugged in correctly (5
to 4 hours)
4) NOTE the lack of a “+Web” communication
verification doesn’t affect your power production, the microinverter operate on
their own. The EMU is a monitoring
system only, NOT a control system.
5) Diagrams of Hookup WITHOUT Bridge, and Hookup With Bridge
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Hookup withOUT Bridge
Hookup withOUT Bridge
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Hookup WITH THE BRIDGE looks like the below
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Link below is to the Enphase Website documentation on the Bridge which we find is written quite confusingly so we did our own version above
Click to Review How to Use a Bridge on the EMU
